Internal IT Support Technician
Thrive at Dustin: IT innovation, growth, and a dynamic team of 2,300. Ready to make an impact?
Are you a tech-savvy problem solver who thrives in a dynamic environment? Join our team at Dustin to provide IT support, enhance IT awareness, and deliver training—all while growing your skills.
This is what makes the position as Internal IT Support Technician unique
Drive both technical excellence and personal growth by taking ownership of solutions, ensuring seamless functionality, and supporting team success.
Become a trusted advisor by leveraging your expertise to guide teams, optimize processes, and deliver reliable technical solutions.
Accelerate your career in a dynamic environment that values continuous learning, collaboration, and impactful contributions.
The hiring manager for this role is Jonas Holm, Manager- End User Services. As a leader, he believes in building trust, fostering strong connections, and creating an open, supportive environment where people can thrive and grow.
Read more about Dustin here
Your role & influence as Internal IT Support Technician
Responsibility: You will be given responsibility for onsite support at our Nacka office, providing daily support via tickets, phone, and walk-ins, maintaining local equipment, managing on- and offboarding processes, and supporting internal training and asset management.
Collaboration: Together with your team, you take care of keeping everyone within Dustin productive by ensuring they have the tools and support needed to perform their jobs in the best possible way. You'll work closely not only with your immediate team members but also with other departments to provide seamless and efficient support.
Core activities:
Benefits of joining Dustin
We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us.
You can find more on our benefits below in the vacancy.
This is what we imagine you bring
We envision you as a curious and driven individual with a strong foundation in IT support, certified or knowledgeable in AC900, ITIL, and M365, experienced in managing endpoints, Office applications, and Jira, with strong technical skills, thorough work habits, and a collaborative, social mindset.
Additionally, it's important that you have:
- a Driver´s License:
- a Bachelor's degree.
- experience with troubleshooting and supporting M365 in a dynamic environment.
- full proficiency in English. Knowledge of Swedish is meritorious but not mandatory.
What can you expect next?
We will treat your application anonymously. We expect the following steps in the recruitment process:
- Telephone screening with Talent Acquisition Partner, Karishma
- 1st digital interview with the Hiring Manager, Jonas.
- 2nd interview with possible future colleagues from the team.
- Final in-person meeting with the Hiring Manager.
- Professional References.
Read more about how to become a Dustineer
For questions about the position, please contact the Talent Acquisition Partner, Karishma Sindhu via e-mail: karishma.sindhu@dustin.com.
Please note that we don´t provide any relocation support for the role.
- Category
- Technology
- Locations
- Nacka Strand
- Required working hours
- 40
- Required language(s)
- English
Need more reasons to become a Dustineer?
-
Home office allowance
A one-time home office allowance of 3500 SEK to buy home office equipment, provided for roles where applicable.
-
Collective Agreement
Including good pension plans, parental pay, and insurance.
-
Employee discount
For products through our Dustin webshop.
-
Bring your dog!
We have an office area specifically for you and your best friend.
![Picture of Karishma Sindhu](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/90cb7350-db6c-45f7-a413-325137b4d0bf/original.png)
This is what makes Dustin special
As you grow, we grow. Your development is crucial to us. We encourage everyone to stay curious and keep learning. That's why we have our own Dustin Academy, which supports your continuous growth.
Be part of an exciting journey. With teams in the Netherlands, Sweden, Denmark, Norway, Finland and Belgium, we are a leading online IT partner in Scandinavia and the Benelux, constantly striving to become one of Europe's top IT partners.
Make an impact that matters. We prioritise sustainability every day with ambitious goals to reduce climate impact, increase circularity and promote social equality. Diversity and inclusion are an integral part of our strength.
Together we win as a team. We embrace a supportive culture, encourage a sustainable work-life and support healthy lifestyles. We offer flexibility, allowing a mix of digital and office work tailored to your role and providing the best conditions for a balanced daily life.
Dustineers
![Picture of Ida Wannebro](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/83a8fee4-d0d0-4401-a7cd-f1f8503989ec/original.jpeg)
![Picture of Manon van Lieshout](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/d5306ddf-54e7-42f2-b490-3c1b80fc7224/original.jpeg)
![Picture of Karishma Sindhu](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/90cb7350-db6c-45f7-a413-325137b4d0bf/original.png)
![Picture of Luma Stark](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/8cc652ff-2e63-428d-abd2-694511ff0ff4/original.jpeg)
![Picture of Rianne Onckels](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/e134413d-8173-4bcc-95b9-963262298d56/original.jpeg)
![Picture of Titus Hessel Welin](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/47abb419-267a-44f4-8885-94f6d63efa11/original.png)
![Picture of Elza van Grootel - Coenraats](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/7060190d-102a-4294-808a-cd07c9776a3c/original.jpeg)
Workplace & culture
We nurture a culture characterised by simplicity, continuous development and collaboration. We celebrate diversity, encourage innovation and believe in winning together as one team. We enjoy our work and celebrate every success.
Stop by any of our offices to say hello and meet our team - the coffee is ready ☕️
You keep us moving. We keep you moving.
About Dustin AB
Dustin is a leading online based IT partner in the Nordics and the Benelux. We help our customers to stay in the forefront by providing them with the right IT solution for their needs.
We offer approximately 280,000 products with related services to companies, the public sector and private individuals. Sales for the financial year 2023/24 amounted to approximately SEK 21.5 billion and more than 90 per cent of the revenues came from the corporate market.
Dustin has approximately 2,300 employees and has been listed on Nasdaq Stockholm since 2015 with headquarters in Nacka Strand just outside central Stockholm.
Internal IT Support Technician
Thrive at Dustin: IT innovation, growth, and a dynamic team of 2,300. Ready to make an impact?
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